Privacy Policy 

Soluna Stays – Privacy Policy

Soluna Stays is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Soluna Stays and use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing or payment details

  • Any information you provide through contact forms or booking requests

b. Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address

  • Pages visited
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide and manage reservations

  • Improve our website and services

  • Communicate with you about your booking

  • Respond to inquiries

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your information. We may share data with:

  • Service providers (payment processors, hosting partners, analytics tools)

  • Legal authorities only if required by law

4. Cookies

We use cookies to enhance user experience, analyze traffic, and improve our website. You may disable cookies in your browser settings.

5. Data Security

We implement reasonable security measures to protect your data. However, no system is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:
info@solunastays.com

Privacy Policy

Soluna Stays

One of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Soluna Stays and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@solunastays.com

 

LOG FILES

Soluna Stays follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

 

COOKIES AND WEB BEACONS

Like any other website, Soluna Stays  uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

 

PRIVACY POLICIES

You may consult this list to find the Privacy Policy for each of the advertising partners of Soluna Stays.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Soluna Stays, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Soluna Stays has no access to or control over these cookies that are used by third-party advertisers.

 

THIRD PARTY PRIVACY POLICIES

Soluna Stays  Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?

 

CHILDREN’S INFORMATION

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Soluna Stays does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

 

ONLINE PRIVACY POLICY ONLY

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Soluna Stays. This policy is not applicable to any information collected offline or via channels other than this website.

 

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions. Soluna Stays.

Modern comfort meets Southern charm.
Enjoy thoughtfully designed stays across North & South Carolina — where relaxation and design live in perfect balance.

Contact us

info@solunastays.com

877-765-5862

Waynesville, NC - USA