Soluna Stays Privacy Policy
Soluna Stays – Privacy Policy
Soluna Stays is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Soluna Stays and use our services.
By submitting your phone number through our website forms and checking the SMS consent checkbox, you expressly opt in to receive SMS messages from Soluna Stays.
SMS messages may include booking confirmations, stay-related updates, customer support communications, and promotional offers such as discounts and special deals.
Consent to receive SMS messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For help, reply HELP or contact us at info@solunastays.com.
1. Information We Collect
Soluna Stays does not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties for marketing or promotional purposes.
Mobile information is used solely for communication related to our services, bookings, customer support, and promotional messages sent directly by Soluna Stays.
All SMS communications comply with applicable messaging regulations.
We may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Billing or payment details
Any information you provide through contact forms or booking requests
b. Automatically Collected Information
When you visit our website, we automatically collect:
IP address
- Pages visited
Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
Provide and manage reservations
Improve our website and services
Communicate with you about your booking
Respond to inquiries
Comply with legal obligations
3. Sharing Your Information
We do not sell your information. We may share data with:
Service providers (payment processors, hosting partners, analytics tools)
Legal authorities only if required by law
4. Cookies
We use cookies to enhance user experience, analyze traffic, and improve our website. You may disable cookies in your browser settings.
5. Data Security
We implement reasonable security measures to protect your data. However, no system is 100% secure.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your data
Request corrections
Request deletion
Opt out of marketing communications
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page.
9. Contact Us
If you have questions about this Privacy Policy, contact us at:
info@solunastays.com
Premium chalets rentals & vacation homes in Waynesville, NC. Your gateway to the Blue Ridge Mountains and the Smokies.
Soluna Stays offers certified vacation rentals and chalets rentals in Waynesville, NC — the gateway to Western North Carolina's most stunning destinations. Our properties serve guests exploring the Blue Ridge Parkway, Cataloochee Valley & Ski Area, Great Smoky Mountains National Park, Lake Junaluska, and Maggie Valley.
Vacation homes and Short Term Rentals in WNC
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